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Privacy Policy

Last updated: June 5, 2026

Table of Contents

  1. Introduction
  2. Information We Collect
  3. How We Use Your Information
  4. How We Share Your Information
  5. Calendar Data
  6. User-Generated Content & Photos
  7. Cookies & Tracking Technologies
  8. Data Retention
  9. Data Security
  10. Children's Privacy
  11. International Data Transfers
  12. Your Rights (GDPR, CCPA, etc.)
  13. Third-Party Services
  14. Changes to This Policy
  15. Contact Us

1. Introduction

RemindMeow ("Company," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our desktop and mobile applications, our website at remindmeow.app, and all related services (collectively, the "Service").

Please read this policy carefully. By using the Service, you consent to the practices described herein. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide Directly

  • Account information: Email address and name when you create an account
  • Payment information: Billing details processed through Stripe (we do not store full credit card numbers)
  • Profile information: Avatar, display name, and optional profile details
  • User Content: Photos, images, custom characters, animations, and text you upload or create within the Service
  • Communications: Messages, support requests, and feedback you send to us

2.2 Information Collected Automatically

  • Device information: Device type, operating system, unique device identifiers, IP address
  • Usage data: App interactions, feature usage, reminder settings and patterns, crash reports, performance data
  • Log data: Access times, pages viewed, referring URLs, browser type
  • Payment data: Transaction records, subscription status (processed by Stripe)

2.3 Calendar Data

When you connect a calendar provider, we access event data as described in Section 5. This data is used exclusively for reminder delivery and is not used for any other purpose.

2.4 Information from Third Parties

  • Authentication providers: If you sign in through Google, Microsoft, or Apple, we receive basic profile information (email, name) as permitted by your privacy settings with those providers
  • Payment processors: Stripe provides us with transaction status and subscription information

3. How We Use Your Information

We use your information for the following purposes:

  • Service delivery: To provide, operate, and maintain the Service, including delivering reminders and animations
  • Account management: To create and manage your account, verify your identity, process payments, and provide customer support
  • Personalization: To customize your experience, remember your preferences, and tailor content
  • Calendar integration: To read your calendar events and deliver relevant reminders
  • Communication: To send you service-related notifications, updates, security alerts, and responses to your inquiries
  • Improvement: To analyze usage patterns, diagnose problems, and improve the Service
  • Marketing: With your consent, to send promotional emails about new features, offers, and products (you can opt out at any time)
  • Legal & safety: To comply with legal obligations, enforce our Terms, and protect the rights and safety of our users and the public

4. How We Share Your Information

We do not sell your personal information. We share information only in the following circumstances:

4.1 Service Providers

We share data with trusted third-party vendors who help us operate the Service:

  • Supabase: Authentication, database hosting, and file storage
  • Stripe: Payment processing and subscription management
  • Cloudflare: CDN, DDoS protection, and serverless function hosting
  • Cloudflare R2: Asset and User Content storage
  • Google, Microsoft, Apple: Calendar API access (only when you connect your calendar)

4.2 Legal Requirements

We may disclose your information if required by law, subpoena, court order, or other legal process, or if we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.

4.3 Business Transfers

If RemindMeow is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. You will be notified via email and/or a prominent notice on our Service.

4.4 With Your Consent

We may share your information for any other purpose with your explicit consent.

4.5 Aggregated Data

We may share aggregated, anonymized, or de-identified data that cannot reasonably identify you with third parties for research, analytics, or marketing purposes.

5. Calendar Data

5.1 What We Access

When you connect a calendar, we access:

  • Event titles, start and end times, descriptions, locations, and attendee information
  • Calendar names and settings

5.2 How We Use Calendar Data

Calendar data is used exclusively for:

  • Identifying upcoming events for which you have set reminders
  • Displaying event details in reminder notifications
  • Determining appropriate timing for reminder delivery

5.3 Calendar Data Storage

Calendar data is stored locally on your device and synchronized with our servers only when necessary for cross-device sync or cloud backup features. We do not sell, share, or use your calendar data for advertising or any purpose beyond delivering the Service.

5.4 Revoking Access

You can disconnect any calendar provider at any time through the app settings. You can also revoke access directly through your calendar provider's security settings (Google Account permissions, Microsoft app permissions, Apple System Preferences).

6. User-Generated Content & Photos

6.1 Content Storage

Photos and custom characters you upload are stored on Cloudflare R2 and/or Supabase storage. These images are associated with your account and may be synchronized across devices if you enable sync features.

6.2 Content Privacy

User Content is private by default and visible only to you. If you choose to share content through the community gallery or other public features, that content becomes publicly accessible. You can delete your content at any time through the app.

6.3 Photo Processing

When you upload a photo for use as a custom character, we may process the image to extract the subject (background removal/cutout). This processing may occur on your device (locally) or on our servers, depending on the platform and the processing method selected.

6.4 Facial Recognition

We do not use facial recognition technology to identify individuals in uploaded photos. Image processing is used solely for subject isolation (cutouts) and animation purposes.

7. Cookies & Tracking Technologies

Our website uses essential cookies and similar technologies for:

  • Authentication: Maintaining your login session (Supabase auth tokens stored in localStorage)
  • Preferences: Remembering your settings and preferences
  • Analytics: Understanding how visitors use our website (aggregated, anonymized data)

You can control cookies through your browser settings. Disabling cookies may affect certain features of the Service.

Our desktop and mobile applications do not use advertising cookies or tracking pixels.

8. Data Retention

We retain your information for as long as your account is active or as needed to provide you the Service:

  • Account data: Retained until you delete your account
  • User Content: Retained until you delete the content or your account
  • Payment records: Retained as required by tax and accounting laws (typically 7 years)
  • Usage logs: Retained for up to 90 days
  • Calendar data on servers: Deleted within 30 days of disconnecting the calendar provider

When you delete your account, we permanently delete or anonymize your personal data within 30 days, except for information we are legally required to retain.

9. Data Security

We implement appropriate technical and organizational security measures designed to protect your data against unauthorized access, alteration, disclosure, or destruction, including:

  • Encryption of data in transit (TLS/HTTPS) and at rest
  • Secure authentication through Supabase Auth (bcrypt password hashing, JWT tokens)
  • Row-Level Security (RLS) policies on all database tables
  • Regular security assessments and monitoring
  • Access controls and authentication for all internal systems

However, no method of electronic storage or transmission is 100% secure. We cannot guarantee absolute security of your data.

10. Children's Privacy

The Service is not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information. If you believe a child has provided us with personal data, please contact us at info@remindmeow.com.

11. International Data Transfers

Your information may be transferred to, stored, and processed in countries other than your country of residence, including the United States and countries where our service providers operate. These countries may have data protection laws different from those in your country.

We take steps to ensure that appropriate safeguards are in place (such as Standard Contractual Clauses) to protect your data when transferred internationally, in compliance with applicable data protection laws.

12. Your Rights Under Data Protection Laws

12.1 GDPR (European Economic Area, UK, Switzerland)

If you reside in the EEA, UK, or Switzerland, you have the following rights under the General Data Protection Regulation:

  • Right of access: Request a copy of your personal data
  • Right to rectification: Correct inaccurate or incomplete data
  • Right to erasure: Request deletion of your personal data ("right to be forgotten")
  • Right to restrict processing: Limit how we use your data
  • Right to data portability: Receive your data in a structured, machine-readable format
  • Right to object: Object to processing based on legitimate interests or direct marketing
  • Right to withdraw consent: Withdraw consent at any time where processing is based on consent

12.2 CCPA (California, USA)

If you are a California resident, you have the following rights under the California Consumer Privacy Act:

  • Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you
  • Right to delete: Request deletion of your personal information
  • Right to opt-out: We do not sell personal information, so the right to opt-out of sale is not applicable
  • Right to non-discrimination: We will not discriminate against you for exercising your CCPA rights

12.3 How to Exercise Your Rights

To exercise any of these rights, please contact us at info@remindmeow.com. We will respond to your request within the timeframe required by applicable law (typically 30-45 days). We may need to verify your identity before processing your request.

13. Third-Party Services

The Service integrates with and/or relies on the following third-party services. We encourage you to review their respective privacy policies:

  • Stripe (payment processing) — Privacy Policy
  • Supabase (authentication, database, storage) — Privacy Policy
  • Cloudflare (CDN, DNS, serverless functions, R2 storage) — Privacy Policy
  • Google Calendar API — Privacy Policy
  • Microsoft Graph API (Outlook Calendar) — Privacy Policy
  • Apple Calendar (EventKit) — Privacy Policy

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will revise the "Last updated" date at the top of this page and notify you through the Service or via email for material changes. We encourage you to review this policy periodically. Your continued use after changes take effect constitutes acceptance.

15. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices:

Email: info@remindmeow.com

For GDPR/CCPA data requests: info@remindmeow.com